❓ Frequently Asked Questions
Q1: Can I get a sample before placing a bulk order?
Yes, we offer samples for testing and quality evaluation before proceeding with mass production.
Q2: Do you support OEM/ODM customization?
Absolutely! We provide full Custom OEM & ODM services including logo printing, customized packaging, and specialized circuit design.
Q3: What certifications do your LED products have?
All our LED strips are fully certified by CE, RoHS, FCC, and TUV to ensure global safety and environmental compliance.
Q4: Do you offer waterproof options for outdoor use?
Yes, we provide various protection levels including IP65, IP67, and IP68, suitable for both indoor and specialized outdoor lighting projects.
Q5: What is the warranty and expected lifespan?
We offer a 3–5 year warranty. The strips are designed with a lifespan of over 50,000 hours under standard usage conditions.
Q6: How do you guarantee product quality?
Each LED strip undergoes a 100% aging test and rigorous brightness inspection before shipment to minimize any defects.