Frequently Asked Questions
Q1: Are you a factory direct supplier?
A: Yes, we are a professional LED lighting manufacturer. Our range includes LED downlights, waterproof lights, linear lights, panel lights, street lamps, and floodlights, exported worldwide to Europe, Australia, and South America.
Q2: Do you offer OEM & ODM services?
A: Absolutely. We provide full OEM and ODM support, including customized product features and specialized packaging to help our clients remain competitive in their markets.
Q3: What is the estimated delivery time for orders?
A: For samples, the lead time is approximately 5-7 working days. For mass production orders, it typically takes 30-35 days after the deposit is received.
Q4: What are your warranty terms?
A: We offer a 2 to 5-year warranty depending on the product model. Every item undergoes strict testing by our QC team before shipment. We take full responsibility for any quality issues during the warranty period.
Q5: What certifications do your LED products hold?
A: Our products are fully certified with CE, EMC, LVD, and RoHS standards, ensuring safety and quality for international markets.
Q6: How much energy can I save with these LED downlights?
A: Our LED bulbs improve light efficiency by 8-10 times compared to ordinary bulbs. For example, a 9W LED bulb can directly replace a 100W incandescent lamp, saving over 80% in energy costs.