1. What are your payment terms?
T/T, Paypal, and Western Union are all available for your convenience.
2. What are your shipping terms?
Small sample orders are sent via express courier (DHL, UPS, TNT, Fedex). Bulk orders can be shipped by air or sea.
3. Do you offer free samples?
Normally, we charge a sample fee. If subsequent bulk orders reach a certain quantity, the sample fee will be refunded.
4. What customized services do you offer?
We provide customized stickers, usage manuals, color boxes, cartons, and logo laser/pad printing.
5. What is the standard delivery time?
3-5 working days for samples and 15-30 days for bulk orders.
6. What is your warranty policy?
Our defective rate is less than 0.5%. For any product issues, providing clear photos or videos will allow us to send replacements in your next order.