Frequently Asked Questions
Is the neon strip light waterproof for outdoor use?
Yes, this product features silicone extrusion molding and is sealed in a silicon sleeving, providing an IP67 rating which is ideal for outdoor decorative cove and facade lighting.
What voltage does this LED strip require?
The strip operates on a safe low voltage of either DC 12V or 24V, ensuring safety during installation and operation.
Can I get custom color temperatures?
Absolutely. We offer a wide range of colors including Red, Green, Blue, RGB, and White temperatures ranging from 2700K to 6500K to suit different atmosphere requirements.
What is the expected lifespan of the product?
Thanks to the high-quality SMD2835 chips and efficient heat dissipation of the silicone material, the light has a long lifespan of up to 30,000 hours.
How uniform is the light distribution?
The unique optical distribution design combined with the silicone material ensures uniform and soft lighting without visible dark spots.
What is the standard lead time for bulk orders?
For quantities between 1 to 1000 meters, the lead time is approximately 3 days. For larger orders up to 3000 meters, it is roughly 5 days.